Loving Care Service
When Zimbrick began in the automotive industry in 1965, we were so proud to be bringing a set of values to a new group of customers in our hometown of Madison, WI. Every Zimbrick property employs the best of the best to guarantee that every interaction you have with us is a positive one. The vision we have for Zimbrick Automotive is to be known as the leader in delivering outstanding customer service through our core of outstanding employees. Our mission is to help everyone with their automotive needs through professional service, backed by decades of experience.
At our core we plan to deliver the best automotive service in the Madison-Metro area by adhering to the following principles: Integrity, second-to-none customer service, a commitment to always improve our services, placing our employees in a position to succeed by treating with respect and caring about them as more than a cog in the machine, being accountable for our actions through individual initiative and fostering strong relationships with our business partners and our community.
We understand that having your car in for service can be a stressful time for you. As a small measure to help alleviate that stress we offer simple services like a factory-trained service staff, versed in all of the latest manufacturer practices, loaner cars, a shuttle service, carwash and complete detailing services. We also offer 24-hour towing as well as wireless internet in our comfortable waiting areas and a kids’ playroom to occupy the little ones.
Some of the features of our Loving Care Service:
- Highly experienced staff to address all your automotive needs
- Factory trained technicians that know your vehicle
- Factory replacement parts specific to your particular make and model
- Loaner cars
- Shuttle service
- Complete detailing services available
- Paintless dent repair/removal
- 24 hour towing
- Kids playrooms
- Comfortable facilities