Join the Service Team at Zimbrick Automotive
Build your career with a trusted, family-owned automotive group that offers training, advancement opportunities, strong benefits, and a respectful team culture.
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All Service Positions Require
A valid driver's license and good driving record for most positions. Applicants must be 18 years or older unless participating in the Youth Apprentice or Work Study Program.
Entry Level Service
Entry Level Service
Service support positions are trained on the job for their specific duties and typically require no previous training or experience in the field. These roles are a great opportunity for anyone looking to enter the automotive industry.
Responsibilities may include welcoming and directing clients, inspecting vehicles for damage and service needs, moving vehicles in and out of the service drive, washing and vacuuming vehicles, maintaining loaner vehicles, performing light maintenance, assisting with dealership lot and service area cleanliness, and other duties as assigned.
Apprentice
Apprentice roles are trained on the job and are ideal for candidates who want to grow within the automotive industry. These positions help support dealership operations while building hands-on service experience.
Responsibilities may include assisting customers, inspecting vehicles, moving vehicles, washing and detailing, light maintenance, service area support, organization, and other duties as assigned.
Technician Positions
Entry Level Technician
An entry-level automotive technician is trained to perform diagnostic tests, repairs, maintenance, and routine inspections. Preferred qualifications include a postsecondary or vocational degree in automotive technology combined with one year of work experience.
Qualified candidates will have mechanical aptitude, strong computer literacy, competency with a variety of tools, and strong analytical, problem-solving, and communication skills. This position typically begins hourly, with a goal of advancing to the next level in one year or less.
Intermediate Level Technician
An intermediate automotive technician performs diagnostic tests on electrical and mechanical systems, completes auto repairs, and performs advanced diagnostic work.
This role may include driveline, engine repair, steering and suspension work, minor recalls, and occasional customer interaction. Preferred qualifications include a postsecondary or vocational degree in automotive technology and 2+ years of experience.
Experienced Flat Rate Technician
An experienced flat rate technician performs diagnoses and repairs in all areas, including complex, unusual, or specialized technical work. This role may include safety recalls, service campaigns, road tests with customers, and providing direction to other service team members.
Preferred qualifications include a postsecondary or vocational degree in automotive technology and 5+ years of work experience.
Master Technician / Team Leader / Shop Foreman
This position ensures repairs are performed correctly and efficiently while helping the service department maintain a consistently high level of customer satisfaction.
Responsibilities may include diagnostic consulting, vehicle repairs, leadership, inspecting repair equipment, reviewing completed repairs, dispatching, scheduling, and training new technicians. Preferred qualifications include 10+ years of work experience.
Customer Service
Service Advisor / Consultant
This position acts as the liaison between customers and service technicians. Responsibilities include building customer relationships, selling technician time, greeting and consulting customers, performing vehicle walk-around inspections, recommending needed services, creating repair orders, and keeping customers updated throughout the service process.
Preferred qualifications include general knowledge of vehicle mechanics, strong interpersonal skills, and the ability to communicate well with customers and employees.
Service BDC / Assistant / Digital Service Advisor
This position assists service customers over the phone and online. Duties include answering incoming calls, scheduling service appointments, making courtesy outbound calls, responding to internet, phone, and live chat inquiries, and directing customers to the appropriate dealership resources.
Preferred qualifications include strong interpersonal skills, multitasking ability, and 1+ year of customer service or call center experience.
Parts
Parts Associate / Counter Specialist
This position is responsible for ordering and selling vehicle parts and accessories. Duties include advising customers, taking orders, collaborating with technicians and service advisors, maintaining inventory, and managing documentation.
Qualified candidates should have excellent customer service skills, strong organization, attention to detail, computer literacy, and the ability to source parts across many franchises and platforms.
Leadership Opportunities
Service Manager
This position leads day-to-day operations for the Service Department while offering leadership and direction to the service staff. Responsibilities include department reputation, efficiency, profitability, staffing, training, cost control, forecasting, marketing, manufacturer requirements, payroll, safety, and growth.
Preferred qualifications include 5–10 years of automotive service experience.
Parts Manager
This leadership role oversees day-to-day operations of a parts department, including inventory levels, staff management, ordering, obsolescence, manufacturer requirements, pricing, marketing, documentation, accounting, cost control, forecasting, maintenance, and safety.
Preferred qualifications include 5–10 years of automotive parts experience.
Director
This position leads the Parts and Service departments with a focus on customer satisfaction and retention, employee development, process improvement, business development, and financial performance.
Preferred qualifications include 5+ years of successful service or parts department experience.
Ready to Build Your Career with Zimbrick?
Explore current service, technician, parts, customer service, and leadership opportunities today.
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